Frequently Asked Questions
Everything you need to know about your Riff Raff Baby order.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for items in their original, unused condition with packaging intact. Please note that for hygiene reasons, washed or used sleep toys cannot be returned.
Are Riff Raff Baby products safe for newborns?
Yes, our products are designed with safety as a priority and undergo rigorous testing to meet US safety standards. However, we always recommend following SIDS safe sleeping guidelines regarding soft toys in cribs.
How do I wash my Riff Raff sleep toy?
Our plush toys are machine washable! Simply remove the sound box, place the plush in a delicates bag, and wash on a cold, gentle cycle before air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Shop Pay.
Do your products come with a warranty?
Yes, all Riff Raff Baby sound boxes are covered by a 12-month manufacturer warranty against defects. If you experience any technical issues, please contact our support team.